1. Orders and Payment
All orders placed on Kenzi Trips are subject to acceptance and availability.
Payment Method: We only accept Cash on Delivery at the time of product delivery.
Once your order is placed, you will receive a confirmation via email or phone.
We reserve the right to refuse or cancel any order at our sole discretion.
2. Shipping and Delivery
We ship worldwide. Delivery times may vary depending on your location.
Orders are processed promptly and shipped using trusted courier services.
Delivery delays due to customs, weather, or external factors are beyond our control.
Customers must provide accurate delivery information. We are not responsible for failed deliveries due to incorrect addresses or unavailability.
3. Returns and Exchanges
We only accept returns or exchanges for defective or incorrect items delivered.
Requests must be made within 3 days of receiving the order.
Items must be unused and in original packaging.
To initiate a return, contact [email protected] with your order number and details.
4. Intellectual Property
All content on this website—text, images, logos, and designs—is the property of Kenzi Trips and may not be used, reproduced, or modified without our written permission.
5. User Conduct
You agree not to use the site for any unlawful or harmful purposes, including but not limited to fraud, misrepresentation, or violation of any laws or third-party rights.
6. Limitation of Liability
Kenzi Trips is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our site or products.
7. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated date.
8. Contact Information
For questions about these Terms or any aspect of our service, please contact us at:
Email: [email protected]